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FAQ

30 - DAYS MONEY BACK GUARANTEE

If you are not happy with our product we will do our best to make the things right for this we have an ironclad 30 Days money back policy.

 

DO YOU OFFER FREE SHIPPING?

Yes the shipping is 100% free, no matter where you live!

 

DO YOU SHIP IN MY COUNTRY?

Yes we ship all over the world!

 

HOW DO I TRACK MY ORDER?

As soon as your order has been fulfilled, you will receive a shipping confirmation email. This email will include a tracking link, which you will then be able to use to track your order on the tracking page. If you have not received an email yet, not to worry! Your order will usually take around 24-48 hours to be dispatched. 

*Please note, tracking can take around 24-48 hours to update after dispatch.

 

HOW CAN I RETURN MY ITEM AND GET A REFUND?

Yes, for more info consult our refund policy.

 

WILL YOUR SMART MASSAGER FIT WITH ME?

The strong elastic band on the Smart Neck Massager allows for a wide range of sizes, and fits comfortably on most people. In the unlikely event that you experience a problem with fit, we will arrange to either send you a new product, or provide a full refund of the purchase price.

 

HOW I CAN CONTACT YOU? 

If you still have any questions, we would love to chat to you. Please email us at support@smartneckmassager.com, or through our contact form.

 

CONTINUE SHOPPING
30-Day Money Back

Not happy? Get a refund!

Free Worldwide Shipping

Fast shipping in 5-20 business days.

Fast Customer Service

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Year of Warranty

The product stop working? We ship a brand new one free!